Returns

House of Joy take great care when wrapping orders for posting.

Should your purchase arrive damaged, please contact info@houseofjoy.co including a description of the damage and photographic evidence, within 7 days of arrival. The products and packaging must be returned in an unused condition. Any product and packaging that is returned in a used condition will not be deemed faulty/damaged and you may incur additional shipping charges to return the product or if appropriate, a refund with be given within 5 business days. If the product is returned in an unused condition we will happily replace the product.

Unfortunately, we cannot accept refunds for change of mind at this time.