Shipping

We offer a flat rate of $10 on all orders placed within Australia. All orders are generally processed within 5 business days. Once shipped, please allow up to 7 business days for your order to arrive.

We send all parcels via Sendle, Australia’s first 100% carbon neutral shipping service.   Please ensure you have correctly entered your shipping address details (house number, street name, suburb and postcode) as we cannot be responsible for orders that do not arrive due to error in address. You may incur additional shipping charges if this occurs unless it is the error of House of Joy.

Once your order has been shipped, we cannot accept responsibility for any lost parcel.